FREQUENTLY ASKED QUESTIONS

Q. Does this class provide the requirements by the state of Texas to serve as a court-annexed mediator?

A. Yes, it does. Mediators successfully completing this Master Class are also qualified to conduct court-annexed cases per Texas Civil Practice and Remedies Code Title 7, Chapter 154 Section 23, to serve as a court-annexed mediator.  

Q. What makes this class "comprehensive"?

A. It delves deep into often-overlooked communication dynamics, and it provides a strategic, structured mediator intervention language that the mediator can rely on to have the confidence to assist their parties in surpassing an impasse.

Q. How much is the class registration fee?

A. Please see this website's HOME page under WHERE, WHEN, HOW, AND COST.

Q. Most mediation classes only require 40 classroom hours; why does this class take 60 classroom hours?

A. TRUCE believes that to be genuinely prepared to mediate real cases, a mediator needs far more than a casual perusal of the minimum requirements to serve in the capacity of mediator.  Included in this class are 5 hours of one-on-one coaching sessions, as well as required in-class and homework assignments.  This class also holds participants accountable for absorbing the information presented through daily quizzes and a final exam at the end of the class, which must be successfully completed with a score of 75% or higher. 

Q. What mediation approach does this Comprehensive Mediation Master Class teach?

A. This Comprehensive Mediation Master Class teaches the Thought Resolution Protocol. This approach teaches the participant to identify specific conflict cues that indicate a disconnect in the parties' communication and then to reference and apply strategically structured mediation intervention questions to help the parties reconnect and resume their productive communication efforts. The approach fosters a mental environment that enables individuals to experience the highest potential of self-empowerment and self-determination, ultimately achieving a mutually satisfactory resolution of their issues and a secure settlement that naturally follows.

Q. Do I need to purchase books or other materials to take this class?

A. There are no requirements to purchase books or other materials to take this class.  It may be helpful to download the Surpass Impasse Mobile app, available on the App Store and Google Play Store, to assist in studying the approach.

Q. If this class becomes full, how can I get on a waiting list for the next available class?

A. To secure a spot on the waiting list for the next available class, the candidate must pay a non-refundable deposit of ___% of the registration fee.  

Q. What kind of cases is the Thought Resolution Protocol suitable for?

A. This approach is suitable for every case type, regardless of subject matter, industry, or disputed issues.

Q. What prerequisites are required to take this course?

A. While there is no level of education a participant must complete, or a certain age they must be, it is practical, before enrolling in this class, for the participant to demonstrate the following:

• Basic reading and listening comprehension skills
• A high ability to articulate
• A firm grasp of the English language
• A strong vocabulary
• The willingness and ability to adhere to structure

Q. Will you guarantee me a job with TRUCE if I successfully complete this class?

A. No. There are no guarantees. TRUCE cherry picks mediators to be on their "special forces" roster.   We provide quality control for our clients, and several factors go into this provision. The class offers a module on marketing your mediation business to help you get a head start in your new career or to boost your current mediation practice.  Indeed, if TRUCE chooses to recruit you for our roster, we shall do so.

Q. Does this class provide MCLE or other Continuing Education credits?

A. Yes. It does. This class provides 3 hours of MCLE AND CEU credits. Please indicate your need for these at checkout.  To be eligible, participants must register and request continuing education credits at least 10 days before the class commencement.

Q. Is the class offered in other languages?

A. Not at this point.