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QUALITY CONTROLLED MEDIATION SERVICE
Thought Resolution Protocol™ Surpassing Impasse. Maximizing Clear Resolution and Mutually Satisfactory Secure Ssettlement,
Discover Inner Peace with SURPASS IMPASSE
Our Mission
Surpass Impasse uses the Thought Resolution Protocol™. This is a strategically structured, systematic mediator intervention approach provides disputing parties with the highest potential of mediator technician practice integrity. The approach employs strict impartiality fostering a safe productive mental envrionment. In this safe productive mental environment, the parties' are self-empowered and self-determined to experience clear complete resolution and its naturally resulting mutually satisfactory, enduring. expeditious and secure settlement. At the same time, this structure provides our clients with trackable quality controlled mediation services.
OUR STORY
Linda Olden-Smith founded TRUCE Dispute Resolution Firm, LLC & Institute (TRUCE) in 2001. The purpose of founding this organization was to establish a quality controlled mediation roster to serve TRUCE's large organization clients, including government, corporate and private clients. To date, Olden-Smith herself has conducted over 15,000 mediation sessions as well as staffing mediators from her roster to service her large organizational clients. Inspired by theTransformative Mediation Approach she sought to pattern a practice after this model.
Deeply Researching and testing this approach she discovered a method of mediator practice evaluation for the purpose of establishing consistent quality control standards This research and testing revealed several amazing dynamics. Among them the necessity to contain natural, human bias so that impartiality can be more reliably demonstrated by mediation practitioners and technicians. Within this quest to maximize mediator technician impartiality, other imperative dynamics have been uncovered.
After applying these findings on hundreds of cases and experiencing the remarkable effects, Olden-Smith developed and coined the Thought Resolution Protocol™ mediation approach. She then wrote the findings in a book then titled Playing the Resolution Card - Mediating Disputes with the Thought Resolution Protocol™. She submitted the book in a blind reveiw to the Texas Bar Association in 2008. The review was published in the State Bar of Texas Alternative Resolutions Magazine, Volume 18, No. 1 Winter 2009 issue. The approach was touted as "not short of ingenious" and "This protocol presents the mediator with a more-viable means by which to consider “resolution” itself."
Years later, more amazing dynamics surfaced. The book has been rewritten and retitled. The core protocol is the same, the book's title is now Surpass Impasse - Mediating Disputes with the Thought Resolution Protocol™. This book is now in its 3rd edition and shall soon be available on Amazon.com in print and Ebook formats.
Olden-Smith has also released the Surpass Impasse Mobile App on the App Store and Google Play Store. This app is a search tool for mediators using the Thought Resolution Protocol™ to quickly locate conflict cues and resolution points that tend to surface in a dispute discussion and then to search and find the strategically structured, systematic mediator intervention language to treat them.
This systematic mediator intervention language fosters an impatrial, safe and productive mental environment whereby the parties' self-empowerment and self-determination is maximized. When this occurs the parties are easily able to achieve clear resolution and the natural mutually, satisfactory, enduring and secure result of the settlement agreement.
HOW IS THIS APPROACH SIGNIFICANTLY DIFFERENT FROM OTHER MEDIATION APPROACHES?
The Thought Resolution Protocol™ approach focuses on the individual words, gestures, and actions the parties use to express their contention. The mediator technician focus does not rest on the personalities, agendas, interests, power level, or case merit. Neither does the mediator technician seek solutions or compromise opportunities to the overall dispute.
This approach, though highly contrary to contemporary and traditional mediation practices, yields indisputable effectiveness.
This approach pursues resolution and not solution. It locates the disconnect in the parties discussion and facilitates the parties to auto-correct their disconnect,
Each conflict cue (disconnected word, gesture and/or action) surfacing in the dispute discussion, in this approach is cultivated and processed via the protocol. Then each and every agreement point, no matter how seemingly small that manifests, is harvested. This process continues until the parties have exhausted all of their issues and have achieved resolution at every previous disconnected point.
BECOME A CERTIFIED THOUGHT RESOLUTION PROTOCOL™ MEDIATOR TECHNICIAN
TRUCE Dispute Resolution Firm, LLC & Institute offers workshops, seminars and coaching and certificate training for those participants who successfully complete our 60 hour online course. to assist mediators to assimilate the Thought Resolution Protocol™ into their private practice. For information about our schedule and to be put on our waiting list for workshops, seminars, coaching and/or certificate training to become a mediator technician, please email: info@surpassimpasse.com
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